Is it expensive to launch Steelhead?
No, Steelhead can be launched with minimal or no up-front cost.
Is Steelhead cloud based?
Yes, the Steelhead platform is securely hosted in AWS gov cloud, enabling connectivity to your plant from anywhere at any time.
How long does it take to deploy Steelhead?
If you and your team are ready to rock, it can be as little as 1-2 weeks. With larger teams and more complex plants, it can take up to 4 weeks to deploy.
Does Steelhead use any third parties?
No. Sales, Deployment, and Customer Success teams are all in house. This enables superior service and maintains a direct link to the Engineering team!
What kind of IT do we need to run Steelhead?
The only requirements to run Steelhead are a decent internet connection and a web-enabled device! No servers required.
Does Steelhead integrate with accounting software?
Yes. Steelhead has integrations built with QuickBooks Online, QuickBooks Desktop, Sage 50, and Sage 100. Reach out to sales if you have another system, we are always working on new integrations.
May I speak with a reference?
Yes. Please set up a call with our sales team. We are always happy to have our customers share their experience! In the meantime, be sure to check out our testimonials.
What kind of manufacturing is Steelhead designed for?
Steelhead is built with and for Job Shops who are fast paced and throughput focused. Steelhead does not have a Bill Of Materials for example, since our customers are not built this way. This allows us to be the best at what we do!
Do we have to set up all of our own automation?
No, Steelhead is full service. This means that YOUR custom automated quoting, reports, and workflows are created and tuned with and by Steelhead.
Does Steelhead provide updates?
Steelhead has a stellar team of engineers constantly updating the platform to be the most powerful, fastest, and most secure platform you can use to run your plant. Updates come in real time over the cloud.
Is the Steelhead platform secure?
Steelhead invests heavily in cyber security, including encryption, redundant backups, third party scanning, and more.
What happens to my current data?
Steelhead has developed a proprietary relational database management tool called "Smelt". With smelt, your excel sheets, pdfs, word docs and more can by consolidated into a clean SQL data base and loaded into your account. This allows for a full speed launch right out of the gates, complete with customer data, part instruction, inventory, and much more.