The metal finishing industry can be complex, with numerous processes involved in creating high-quality finished products. In addition to providing excellent finishing services, job shops must also manage shipping and receiving to ensure timely deliveries and maintain customer satisfaction. Unfortunately, tracking and managing the order shipping process can be a time-consuming and error-prone task, leading to costly disruptions in production schedules.
Upon receiving an order, administrators often have to communicate with receiving and confirm receipt of the parts from the customer, often an OEM (original equipment manufacturer). The quality team must inspect the parts to ensure they didn't get banged up in the shipping process and prep them for production. Alternatively on the shipping end after production completes the work order and quality has reviewed and approved the order, it is then packaged safely to load onto a truck.
This detailed process requires intensive manual intervention and communication methods to keep workers and customers updated on the work order status and metal finishers have been left exhausted with little options to support this process. This is where Steelhead Technologies comes in. The new surface finishing job shop software provides a comprehensive solution for managing the shipping and receiving process, streamlining operations, and providing full visibility to job shops and their customers.
One of the key benefits of Steelhead Technologies' job shop software is its ability to automate the tedious administrative tasks associated with the shipping process. The software integrates with popular carriers such as UPS, FedEx, and DHL, allowing job shops to easily create shipping labels, track shipments, and manage customs documentation. This eliminates the need for manual data entry and reduces the risk of errors that can cause delays and disruptions.
In addition to automation, Steelhead Technologies' job shop software also provides real-time visibility into the shipping process. Job shops and customers can track shipments, receive alerts, and view delivery status updates in real-time, ensuring that they are always up-to-date on the status of their orders. This level of transparency builds trust and strengthens relationships with customers, enhancing overall satisfaction.
Another key feature of Steelhead Technologies' job shop software is its ability to manage inbound receiving processes. The software tracks the receipt of goods and materials, provides visibility into inventory levels, and automatically updates job shop systems with accurate inventory data. This eliminates the need for manual data entry and reduces the risk of errors, allowing job shops to focus on providing high-quality finishing services.
Steelhead Technologies' job shop software also provides a range of metal finishing reporting and analytics features. Users can generate reports on shipping and receiving activities, view key performance indicators, and track trends over time. This data provides valuable insights that can inform decision-making and help job shops optimize their operations while setting new benchmarks to align and empower employees!
In conclusion, managing the shipping and receiving process is critical for success in the metal finishing industry. Steelhead Technologies' job shop software provides a comprehensive solution for automating and streamlining shipping and receiving operations, providing real-time visibility, and improving customer satisfaction. By using this software, job shops can focus on providing high-quality finishing services while ensuring timely deliveries and maintaining strong customer relationships.
