Notify customers that parts are ready with a single tap, eliminating tens of phone calls per week. No paper means no more staples, carbon copies, scanning, file management, and other headaches.
When shipping has everything they need on a single device, customers can be notified and orders can be shipped at lightning speed. When customers need copies, they can be quickly found, and then printed/sent.
Customers expect everything in real-time. They will love your real time order status updates, as well as your impressive looking custom shipper with photos of your beautiful packing.
Constantly on the phone with customers to let them know when work is done?
Send customer a simple note with a list of parts ready for pickup. Time to end the phone calls.
Spending time printing, scanning, and finding shippers?
Running your shipping on a single digital platform eliminates ALL time spent printing, writing, scanning, delivering, finding, searching, and storing shippers. It is time to automate this cost driver!
Are your shippers fully integrated to production/invoicing?
Cross search in Steelhead allows you to immediately find all related documentation from a job with cross reference search.
Spending time disputing shipping records with customers?
When you have impeccable and easy-to-find documentation of every part that leaves your building, you are able to quickly settle any questions about what did/did not happen in your plant.
"The paper shuffle was a hinderance before Steelhead."
Now our customers receive digital copies of shipping notifications, packing lists, invoices, and certifications.