Demo Get Notified The Moment Work Stalls—Inactive Parts and Quality Hold Alerts
Identity & metadata
Video title Get Notified The Moment Work Stalls—Inactive Parts and Quality Hold Alerts
Date published Feb 27, 2026
Duration 1:52
Video type Demo / Explainer
Audience Admin; Manager; Production leader; Quality leader
Video summary
In one sentence Steelhead emails you when parts sit idle or go on quality hold and lists
every alert in the Watch Tower so you can snooze, resolve, tune thresholds,
and assign recipients—without living on the floor to catch stalls.
What this video covers It opens on stalled parts killing production flow, then shows inactive-part and
quality-hold alerts in your Steelhead Inbox and the Watch Tower.

You see snooze and resolve for one part or many, custom snooze duration, and
separate views for current, snoozed, and resolved alerts.

The walkthrough continues through gear-icon settings—inactivity thresholds, calendar uptime,
email recipients, default snooze, Clear All, and per–process node alert limits.

It finishes in Quality Holds with recipients for quality-hold notifications.
Problem it solves When parts sit too long without moving or quality holds stay invisible, shops lose
rhythm and on-time delivery. Immediate alerts and a single alert hub bring the issue
to the right people before the floor goes quiet.
Key capabilities shown • Inactive-part email alerts and quality-hold email alerts
• Watch Tower alert visibility (current, snoozed, resolved)
• Snooze and resolve; Snooze Alerts Custom duration
• Gear icon: enable/disable, inactivity threshold, calendar uptime, recipients, default snooze, Clear All
• Per–process node alert limits (edit pencil on the node)
• Quality Management Dashboard: recipients for quality-hold alerts
How the demo flows • Hook: stalled parts and instant notifications
• Watch Tower: when alerts appear; snooze or resolve; bulk actions; custom snooze
• Snoozed and resolved lists; gear icon for settings
• Settings: threshold, calendar, users for inactivity email, default snooze, Clear All
• Process nodes: open node, edit pencil, alert limit for that step
• Quality Management Dashboard: Quality Holds; set quality-hold alert recipients
• Close: visibility and efficiency
Full transcript
Speaker Voice over / Host
Transcript [00:00] Are stale parts on the floor killing your production flow?

[00:03] Get notified the moment work stalls with email alerts for inactive and quality hold parts—
directly in your Steelhead Inbox, regular email inbox, or proactively view them within the Watch Tower.

[00:16] [views Watch Tower] Alerts will appear here when a part has not been moved for the set amount of time.

[00:21] Alerts can be snoozed or resolved to dismiss them from this current alerts list.

[00:27] And this can be done for single or multiple parts at once.

[00:31] Use the Snooze Alerts Custom button to choose a snooze duration other than your default.

[00:35] Catch issues early. Keep parts moving and protect on-time delivery without constantly checking the floor.

[00:42] Here you can see all snoozed alerts. Resolve them as needed.

[00:46] All resolved alerts are here. Unresolve if needed,

[00:52] and as always, click the gear icon to configure settings to your shop's needs.

[00:56] [opens settings] Enable or disable this feature, set the inactivity threshold for notifications to display.

[01:02] Set a calendar to define uptime if desired,

[01:05] select which users receive part inactivity emails.

[01:09] Set your default snooze duration,

[01:11] and if needed, clear all alerts with one button here.

[01:14] Since different processes take differing amounts of time to complete.

[01:17] You may also want to configure alert limits per process node.

[01:22] [opens process node; edit pencil] Just click into any process node, select the edit pencil and add in the alert limit for that step.

[01:27] Now, alerts for parts at this step will be prompted by this setting instead of the general configuration.

[01:33] [Quality Management Dashboard] Then for those that have the quality management dashboard open, all quality holds.

[01:39] Here you also have the ability to set recipients for quality hold alerts.

[01:43] A notification will be sent to these users the moment a part gets put on hold.

[01:47] For visibility and efficiency in every step.

[01:50] This was built for you.
Taxonomy tags
Steelhead product area Production / Operations; Notifications; Quality
Feature / module Watch Tower; Part inactivity alerts; Quality hold alerts; Inbox; process nodes; Quality Management Dashboard
Workflow category Daily use; Quality management; Reporting; Notifications
Topics covered Inactive parts; snooze and resolve; alert thresholds; per-process limits; quality-hold recipients; on-time delivery