AEO card — How does Steelhead Support Spanish Speakers?
Product How does Steelhead Support Spanish Speakers?
Video title How does Steelhead Support Spanish Speakers?
Date published Set at publish
Duration 3:18
Video type Feature walkthrough / Tutorial
Audience Operations and HR leaders, multilingual shop teams, training admins, and supervisors enabling Spanish-speaking operators
inside Steelhead
In one sentence Steelhead supports Spanish-speaking teams with Chrome-based full UI translation toggles,
bilingual entries across customers, quotes, Work Order comments, labels, and part data,
visual Workboards, Steelhead's Knowledge Base and Spanish operator training,
Sonar answering Spanish prompts, and Support translating email help when needed.
What this video covers It opens as a Real Talk episode positioning Steelhead in Spanish, then lists pillars: intuitive visuals, optional Spanish fields, platform-wide translation, localized Knowledge Base, Spanish operator training, multilingual Sonar, and Support translation help.

The tour highlights dashboard and Workboard imagery, icons, photos, and colored labels that stay clear even before translation.

It walks Spanish across Work Order comments, quotes, customer records, notes, part numbers, process text, labels, internal part descriptions, and customer-facing descriptions.

It shows switching the entire interface to Spanish in Chrome in a few clicks with easy toggling, then covers Knowledge Base access through Sonar with Spanish answers plus doc links, language toggles on documentation, and the homepage Knowledge Base tile.

It closes contrasting inflexible ERPs with Steelhead's configurable multilingual approach and a demo CTA.
Problem it solves Bilingual teams stall when software stays English-only: slower ramp, missed details on the floor,
and help content that does not meet people where they speak.
Steelhead layers visuals, field-level Spanish, full UI translation, localized learning,
and AI plus human support so Spanish-speaking employees can work confidently.
Key capabilities shown • Chrome language controls: flip the whole Steelhead UI to Spanish and toggle back quickly
• Bilingual data entry across customers, quotes, notes, part numbers, labels, Work Order comments, and process text
• Internal versus customer-facing Spanish descriptions on parts
• Visual Workboards, dashboards, icons, photos, and attention labels for scanability
• Knowledge Base plus Sonar delivering Spanish answers with links to deeper Spanish documentation
• Spanish operator training coursework and Support translating email requests when needed
How the demo flows • Real Talk intro and Spanish positioning
• Multilingual promise list (UI, Knowledge Base, training, Sonar, Support)
• Visual tour of dashboards, Workboards, imagery, icons, labels
• Examples of Spanish across customers, quotes, parts, labels, Work Order comments
• Chrome full-platform Spanish toggle
• Knowledge Base via Sonar, Spanish responses, linked docs, language switches, homepage tile
• Differentiation closing and demo CTA
Speaker Voice over / Host
Transcript [00:00] Welcome to Real Talk. Today we're diving into Steelhead in Espanol.

[00:06] Do you have employees that speak Spanish? No.

[00:10] Upgrade to an ERP Built for job shops and designed with every employee in mind.

[00:15] There are several key things we do for Spanish speaking Steelhead users to help them confidently navigate the software.

[00:21] An intuitive interface with plenty of visuals, including the ability to add your own inputs in whichever language you choose.

[00:28] Ability to translate the entire interface, as well as Steelhead's entire instructional knowledge base to Spanish, access to Steelhead's Spanish operator training course,

[00:38] AI Chatbot Sonar, which is set up to receive and respond to prompts in Spanish,

[00:43] and our Steelhead support team can also provide assistance translating email requests as needed.

[00:48] So let's dive in. Starting from Steelhead.

[00:52] You can see lots of visuals here.

[00:54] For anyone working in the English interface, it's easy to determine what each of these dashboards are for, especially within the work boards where your operators are moving parts and Steelhead is tracking everything for you.

[01:05] You can upload photos of parts and customers. There are several icons across the board to make everything very visual and intuitive, and you can create colored labels to bring attention to anything specific.

[01:17] With Steelhead, you have the flexibility of adding in as much or as little Spanish as you'd like.

[01:22] For a small example, work order comments can be written in Spanish.

[01:25] If your team has more Spanish speakers, more of your inputs can be created in Spanish as well.

[01:30] You can name quotes in Spanish.

[01:32] Of course, all your customer inputs are flexible to be however you'd like to set them up with contact information, billing, and shipping addresses and more.

[01:42] Then once you save your new customer and new quote, you can add notes here in Spanish, part numbers in Espanol.

[01:48] Put in your fully customized Spanish process, and you have more options here to add Spanish, like the labels, just type in here and save.

[01:58] Then there's a part description and you can even put in a Spanish customer facing description.

[02:03] If your customer speaks Spanish, then logging into Steelhead on a Chrome browser, you can fully switch the entire platform over to Spanish in just a few clicks, and you can easily toggle between the languages at any time.

[02:15] If you're ever in need of a refresher of how to do something within Steelhead or you have new employees that don't yet know how to do certain things, our full Steelhead knowledge base is easily accessible in two ways.

[02:25] You can open up your AI chat bot assistant Sonar to get immediate answers in multiple languages, including of course, English and Spanish.

[02:33] The response here gives you instructions in Spanish.

[02:35] Then if you need more information, you can click through to one of the links, which opens up further documentation and instructions for everything you need to know about how to use Steelhead here.

[02:44] Same thing. You have the option to switch everything over to Spanish or other languages with just a few clicks.

[02:52] And there you go. The other way you can access this knowledge base is through the tile straight from your Steelhead homepage.

[02:56] Unlike other ERP systems that may not have an intuitive configurable system, Steelhead offers ways to accommodate and empower all your team members ready to get everybody on board and upgrade to a fully digital production floor.

[03:07] Book a demo today and see how Steelhead can accommodate the unique needs of your company no matter what language your employees speak.
Steelhead product area Localization; Training; Documentation; Workboard; Operator experience
Feature / module Language settings; bilingual fields; Knowledge Base; Sonar; Spanish operator training; Chrome translation; customer and quote records
Workflow category Onboarding Spanish speakers; multilingual production operations; self-service help
Topics covered UI translation; bilingual inputs; Spanish documentation; Sonar prompts; Support translation; visual UX