Steelhead is the all-in-one ERP built for heat treaters and metal finishers to power margin and growth by unlocking real-time data so you can make better decisions, faster.

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The Eastern Plating Story

After a flood wiped out their shop, Eastern Plating had to rebuild smart. Steelhead gave them the visibility to know what work was profitable, track every part in real time, and grow revenue 25-30% with the same team.

What Shops Are Saying

"If we need a job pulled for review in a Nadcap audit, we can look it up in Steelhead and have all the data right there. We don't have to train someone with a background in metallurgy or heat treat to enter a job anymore, anyone can do it. The efficiency is showing, our lead times used to run a couple of weeks; now we're down to 10 days. Parts we used to store for 10 to 12 days now move through in 5 to 7."—Exactatherm, ON
"When the transition occurred to Steelhead, we had some production supervisors, a couple of them that have now been here 40 years, and they were incredibly afraid of the technology once it was introduced. And they saw the ease of use, you know, they took to it rather easily. And we're really comfortable using the product and processing the parts of the system." —Eastern Plating, TN
"The Steelhead Customer Portal reduced our call volume by 80%... Customers were calling: status of my part, status of my part. They'll drop it off 10 minutes ago, status of my part, right? We're not Amazon. Now all our customers are on the portal and the feedback has been phenomenal. They love it, they love the transparency, and they hold us accountable." —Veteran's Metal, FL
"We're required to keep documents for 15 years. With Steelhead, we've eliminated paper filing and storage. Everything's digital and in one place. Before, everything was done on paper, people wrote down which furnaces parts went through. Now I can just check Steelhead to see exactly where the parts are and what's been done."—Metalex Thermal Specialties, CO

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FAQs | Current Visual Shop Customers

Is my price changing?
No. Your price stays the same for now. No immediate changes to your billing.

Who do I call for support?
The Visual Shop team is still here for you. Same support, same people, no disruption.

Why should I switch now?
Steelhead is offering incentives for early movers. Email Travis.Buckingham@gosteelhead.com for a full demo and pricing breakdown.

What does transitioning entail?
Steelhead runs a white-glove deployment. Our team gets you set up right, so you're running strong from day one.

What happens to my data?
Our deployment team will help you clean and package up all your data for a full migration to Steelhead.

Is Visual Shop being retired? When?
Yes. All AI and product development will be focused on the Steelhead platform, which includes incorporation of the best of Visual Shop. Steelhead and the Visual Shop team are committed to supporting Visual Shop until the end of 2027.