Do you ever find yourself wandering around the production floor looking for a coworker just to tell them something real quick like, "Hey Jrock I put some special instructions for masking on this job, please make sure to review them."
Save yourself some time with Steelhead Chat. Go into your workboard, click on the parts you want to reference, add your special instructions, and open the chat. Click on the entity you'd like to reference and this creates a new chat called work order 5371. Tag Jrock, link the entity - in this case the parts that have the special instructions - type your comment and click Send.
Jrock gets a notification, he clicks into his chat called Work Order 5371, sees your message and all he has to do is click the link you sent which brings him directly to that Batch Prep workboard where he can open Work Order 5371 and he sees your special instructions.