Testimonial
What Does Job Costing Mean To You?
Identity & metadata
Video title
What Does Job Costing Mean To You?
Customer name
Bean's Best LLC Laser and Fabrication
Title & company
Julian Carpenter, Owner, Bean's Best LLC Laser and Fabrication
Date recorded
2024
Product/feature
Steelhead ERP; job costing; margin tracking; real-time insights
One-sentence summary
Bean’s Best gained full visibility into job profitability with Steelhead, allowing them to track exact margins and ensure every job makes money.
Problem described
The business previously had no clear way to determine whether individual jobs were profitable, relying on rough estimates and assumptions.
Solution described
Steelhead provides real-time job costing and margin tracking, giving precise insight into profitability for every job.
Quantified outcomes
• Visibility into profit or loss on every job
• Margin tracking down to percentage points
• Elimination of guesswork in pricing and profitability
• Margin tracking down to percentage points
• Elimination of guesswork in pricing and profitability
Emotional tone
Honest, relieved, confident
Full transcript
Speaker labels
Julian Carpenter is identified inline.
Timestamps
Not included for this transcript.
Key quote callouts
[QUOTE] “I had no way of knowing if we made or lost money on a job.”
[QUOTE] “That’s terrifying.”
[QUOTE] “Every job that goes out the door, we’re making money on.”
[QUOTE] “We can look at it in individual percentage points of margin.”
[QUOTE] “That’s terrifying.”
[QUOTE] “Every job that goes out the door, we’re making money on.”
[QUOTE] “We can look at it in individual percentage points of margin.”
Filler/redaction notes
Transcript reflects spoken dialogue with minor punctuation added for readability.
Transcript
Julian Carpenter, Owner, Bean's Best LLC Laser and Fabrication
Two and a half years ago, I had no way of knowing if we made or lost money on a job. That's terrifying, that is. And the thing is, like, you laugh, but a lot of companies operate that way. And it's like, yeah, they made money, I guess, if they weren't making money, they wouldn't be in business or whatever. But I know that's how we were operating. I know a lot of other companies are like, "I don't know. I mean, yeah, we spent about X hours on it, so we charge this many dollars." But when you start to get to our size or bigger, it's very difficult to know, and we didn't know. So, that's stressful. So now, I know, kind of like, yeah, every job that goes out the door, we're making money on, and we can look at it in individual percentage points of margin instead of just like, "Approximate." That is a result of Steelhead.
Two and a half years ago, I had no way of knowing if we made or lost money on a job. That's terrifying, that is. And the thing is, like, you laugh, but a lot of companies operate that way. And it's like, yeah, they made money, I guess, if they weren't making money, they wouldn't be in business or whatever. But I know that's how we were operating. I know a lot of other companies are like, "I don't know. I mean, yeah, we spent about X hours on it, so we charge this many dollars." But when you start to get to our size or bigger, it's very difficult to know, and we didn't know. So, that's stressful. So now, I know, kind of like, yeah, every job that goes out the door, we're making money on, and we can look at it in individual percentage points of margin instead of just like, "Approximate." That is a result of Steelhead.
Taxonomy tags
Industry
Manufacturing; Fabrication
Company size
SMB
Use case
Job costing; margin tracking; profitability visibility
Stage of journey
Post-purchase / Advocacy